PRIVACY POLICY
This Privacy Policy (“Policy”) applies to personal data collected, stored, disclosed and/or processed by us.
This Policy describes the types of Personal Data we collect, how we collect and may use this Personal Data, with whom we may share this Personal Data. It also states the types of measures that we take for the Personal Data in our possession, the choices available to you on the collection, use and disclosure of your Personal Data, and how you can reach out to us and/or correct any inaccuracies in your Personal Data.
References to “we,” “our,” or “us” herein refer to Ideal Systems (Singapore) Pte Ltd, its subsidiaries and affiliates, business partners, associates, agents and/or employees.
This Policy does not apply to the practices of companies that are not owned or controlled by Ideal Systems (Singapore) Pte Ltd or to people whom we do not employ or manage.
Collection of Personal Data
References to “personal data” in this Policy refers to data, whether true or false, about an individual who can be identified from that data, or from that data and other information to which we have or are likely to have access.
We may collect Personal Data include name, company, email address, phone number. Such information may be provided to us by you in any forms or enquiries submitted to us or via other forms of interaction with us.
We may also collect Personal Data from you when you request that we contact you and/or are contacted by and/or responded to our staff via telephone calls, emails, letters or face-to-face meetings.
Purposes for Collection, Use and Disclosure of Personal Data
Depending on your relationship with us, we may collect, use and/or disclose your Personal Data for the following purposes (but not limited):
To send communications to you such as newsletters and promotions;
Your data may also be used to facilitate communication enquiring on our products or services.
To receive marketing information, if you have provided us with your telephone number and/or email address and have consent to hear from us;
For audit, administration and emergency purposes;
In accessing your request for products or services, we may use your information for the purposes of prevention and detection of fraud.
To prevent, detect and investigate crime, possible fraud, misconduct, or unlawful action and manage the safety and security of our premises and services
For media publication or releasing of information for marketing purposes;
For any other purposes, we may inform you in writing from time to time to seek your separate consent.
Disclosure, Sharing and Transfer of Personal Data to Third Parties
We will take steps to protect your Personal Data against unauthorized disclosure. We may disclose your or your Personal Data to third parties without first obtaining your consent in certain situations, including but not limited to, disclosure required or permitted by law and/or regulations; to our third-party service providers, agents, auditors, regulatory bodies and/or business partners for the purposes of our business and in providing products and services to you.
In all other instances of disclosure of your Personal Data to third parties with your express consent, we will provide for adequate forms of protection over such Personal Data, and confidentiality and security in the handling and administration of your Personal Data by such third parties in compliance with applicable law.
Management, Care and Retention of Personal Data
We take all reasonable steps to protect your Personal Data from misuse, interference and loss, as well as unauthorized access, modification or disclosure. We will also take appropriate measures to ensure and keep your Personal data accurate, complete and updated. We shall take suitable actions and effort to destroy or anonymize documents or data containing Personal Data when necessary.
Consent Withdrawal
You may at any time withdraw your given consent in respect of the collection, use or disclosure of your Personal Data for any purpose on giving reasonable notice to us.
Depending on the nature of your request to withdraw your consent to any or all use of your Personal Data, we may not be in a position to continue providing our services to you, which may in turn also result in the termination of our agreements.
Request for Access or Correction of Personal Data
If your Personal Data changes, you may contact us to correct, update, delete or deactivate our record of your Personal Data.
Website, Cookies and Other Technologies
We may also collect information about your visit to our website, including the page you view and the time spend on the page of interest. We may also collect certain information from the browser you used to come to our website, such as your Internet Protocol (IP) address and the geographical location of it. These information are collected through visiting our website.
In addition to cookies, we may also use other Internet technologies, such as log files or CRM systems to communicate with the cookies and track your use of our website. This allows us to gather broad demographic information to customize and measure the overall effectiveness of our online content, campaigns and efforts.
Our website may contain links to other third-party sites. We are not responsible for the privacy practices of these sites. When leaving our website to a third-party site, we strongly encourage you to read and understand their privacy policies of such sites. This Policy is only applicable to the information we collect on our website.
Notification of Changes to Policy
Ideal Systems Group reserves the right to amend this Policy at any time and without prior notice to you. Please review this Policy from time to time so you are aware of any changes or updates to the notice.
Contact Information
If there are any questions regarding this privacy policy, you may contact us using the information below.
Ideal Systems (Singapore) Pte Ltd
100G Pasir Panjang Road #07-25, Interlocal Centre, Singapore 118523
(Attention: Data Protection Officer)
Updated on: 1 Jan 2021